Can I return the glasses if they don't suit me?
Unsure about buying your glasses online? We explain how returns, exchanges, and your 14-day cooling-off period works at Banton Frameworks.
Before you buy
How does lens fitting work?
Discover the three ways you can have your prescription lenses fitted. See the timelines, pros and cons, and which option may suit you best. A straightforward guide to getting your...
Are prescription lenses refundable?
Thinking of buying prescription glasses online? This guide explains when prescription lenses are refundable, what isn’t, and how issues are resolved.
Complimentary lenses explained
Make the most of that new glasses feeling. Learn what’s included with our free prescription lenses, which prescriptions they suit, coating options, upgrades, and when thinning is recommended.
Released just six times a year
Why our eyewear is only available six times a year. A hard-learned lesson about respecting our limited capacity and choosing quality over constant availability.
Can women wear your glasses?
Are Banton Frameworks glasses for men and women? We explain who our frames are for, why they suit certain face sizes, and how to choose the right fit.
Are there any stores I can try-on your glasses?
Wondering where you can try Banton Frameworks glasses? Discover why we only sell directly via our website, offer home try-ons and make small batches of eyewear, right here in our...