UK

1. Fill out the returns form & repack your order in its mail box.
2. Put box into the free returns envelope.
3. Return your order via a local Post Office.
4. Retain your receipt as proof of postage.

International

1. Repack your order in its original mail box including a note of your name and order number.
2. Using the CN22 label included, mark your box as ‘Returned Goods’. Failure to do so may result in a reduced refund total due to customs & duty fees.
3. Use a tracked courier service to return your order. Retain your receipt as proof of postage. 

How do I send a frame for lens fitting?

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Request a freepost label to apply to your mailing box.