Search through our many combinations to find a frame you like on our website. We also have a handy style guide which will help your choose a frame to suit your face shape. All you then do is add it to you basket and select which lenses you would like - if you require any and we'll take it from there.
Unfortunately as you are buying online you can't be 100% sure your frame will suit. However, we do offer a full refund or swap for another frame if you aren't 100% happy with the frame. We do recommend that you use the measurements of the frames provided on the product description pages as a guide to gauge the size of the new frame compared to your existing glasses. We also have made a style guide to help you choose a style to suit your face shape.
As each customer's order is completely unique with our Tailor Collection, we collect the components in the workshop to complete your frame. This is then packaged up and sent direct to you (Free of charge). You then have a 14day trial period to try the frame on, and if you are happy go ahead and complete the prescription form and send it off for glazing.
We are a very small team in our workshop hand making our collections ourselves. Your frame will be made to order by our team, therefore this will take a bit longer. However, we do endeavour have your frame to you within 7-10working days max.
Unfortunately lenses are non-refundable as they are completely bespoke to you. However, the frame is refundable if you aren't happy with the design. You will be provided with the frame with no lenses first to try it on and once you are 100% happy you send it off for glazing.